Terms of service

Terms of Service

Welcome to Tender Trace. By accessing our website or placing an order, you agree to the following terms and conditions.

1. Online Store Terms
By using this site, you confirm that you are legally able to make purchases online. You agree not to use our products or services for any illegal or unauthorized purpose.

2. Product Information
We make every effort to display product images, descriptions, prices, and availability accurately. However, slight variations in color, size, or appearance may occur due to photography, lighting, or device display settings.

3. Orders and Payments
All orders are subject to acceptance and availability. After placing an order, you will receive an order confirmation email. We reserve the right to cancel or refuse any order if payment cannot be verified, product information is incorrect, or fraudulent activity is suspected.

4. Shipping and Delivery
Shipping times are estimates and may vary due to carrier delays, weather, holidays, or other factors beyond our control. Please refer to our Shipping Policy for more details.

5. Returns and Exchanges
Eligible items may be returned or exchanged according to our Return Policy. Items must be unused, in original condition, and returned within the stated return window.

6. Intellectual Property
All content on this website, including logos, images, text, graphics, and product designs, belongs to Tender Trace or its content providers and may not be copied or used without permission.

7. Limitation of Liability
Tender Trace is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page.